No delivery part 3

I have taken out a contract out telephonically with glocell on the 5/04/2016. Its my third time complaining on hellopeter about this service provider (or shall i say serviceless provider). The call centre has passed me around like a ********** in Amsterdam. Felicity (call centre agent) rudely passed me on mid sentence without warning, Rudy went to go fetch supervisor and then hung up in my face, Numfundo ( apologies for the spelling) promised me delivery on 28/04/2016. Thats just the poor servixe that pops to mind. This was supposed to be a gift for my daughter whos birthday is on 1/06/2016. Now i have to live with the sadness in my daughters eyes. Glocell dont care about the customers and haveno shame!