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Vishen M
1 reviews | Active since May 2016
30 May 2016, 06:44
No contact since joining
<p>Autopage have closed down and Glo-Cell have taken over the Cell-C clients. I have tried to contact them on numerous occassions regarding incorrect billong for my account. No repy and no feedback received. I'm sure I will receive a call to upgrade the contract through - can't to cancel - horrible service!!</p>
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Glocell's replyOfficial
15 Jun 2016, 10:54Dear Vishen,
We are really sorry for the experience that you have had with us so far. We have notified our support team of your matter; we assure you that they will help you resolve your matter with us. We have been receiving an influx of customer queries; we have been dealing with them on a one-on-one basis to ensure that each customer has been acknowledged and that a resolution is in place. We sincerely apologise for the inconvenience that this has caused you.
Warm Regards,
GloCell
Best regards,
Glocell's reply15 Jun 2016, 10:54
Official
Dear Vishen,
We are really sorry for the experience that you have had with us so far. We have notified our support team of your matter; we assure you that they will help you resolve your matter with us. We have been receiving an influx of customer queries; we have been dealing with them on a one-on-one basis to ensure that each customer has been acknowledged and that a resolution is in place. We sincerely apologise for the inconvenience that this has caused you.
Warm Regards,
GloCell
Best regards,