1 reviews | Active since Mar 2017
Nightmare
<p>I have two cell phone accounts with Glocell and after my much anticipated wait for the contract to expire I could finally terminate my contracts due to poor service and a non existent call centre </p> <p>I went in store to get the paperwork and I requested for the numbers to be transferred to prepaid so I can keep my numbers, 30 days later the contract had no been terminated and I still received my data the next month. It has been 17 days since then and now my number has switched off </p>
Good day Debra,
We appreciate you taking the time to air your dissatisfaction.
Please accept our sincerest apologies for the frustration and inconvenience caused with regards to your termination dispute.
please rest assured that we have escalated your matter to the relevant department. A consultant will be in touch shortly.
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Warm Regards
The GloCell Team
Best regards,
Good day Debra,
We appreciate you taking the time to air your dissatisfaction.
Please accept our sincerest apologies for the frustration and inconvenience caused with regards to your termination dispute.
please rest assured that we have escalated your matter to the relevant department. A consultant will be in touch shortly.
***
Warm Regards
The GloCell Team
Best regards,
