SP
SASHEN P

1 reviews | Active since May 2016

08 Jun 2016, 10:10

new line R99 DEAL

<p> TOOK OUT A NEW LINE CONTRACT</p> <p><br />WAITED FOR 9 WEEKS AND STILL NO DEVICE.</p> <p>CALL GLOCELL OVER 80 TIMES TO DATE.</p> <p>SPOKE TO MANAGERS.</p> <p>THEY SAID THEY WILL GET BACK TO ME.</p> <p>STILL NO CALL FROM THEM.</p>

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Replies (1)
Glocell
Glocell's reply15 Jun 2016, 07:32
Official

Dear Sashen,

We are truly sorry that you have not heard any feedback or information on the delivery status of your new contract with us. It is truly unacceptable that you still have not received your device in 9 weeks, and also the fact that you have not been assisted in your attempts to find out when you will receive your device. We have notified our senior management team of your matter and they will help you resolve your matter.

Warm Regards,

GloCell