My bank account is the host to two parasites being GloCell and Autopage's monthly debit picking!!!!

<p>At current i am in a 3 month struggle, initially with Autopage now Both Autopage and GloCell.</p> <p> </p> <p>My contract was with Autopage which was then taken over by GloCell. At the renewal stage of both my contract lines with Autopage, i received a sales call to upgrade. I did accept and upgrade to my 2 lines. Two days later i.e. before even receiving my handsets i called in and cancelled. This was 4th March. To my advantage i also emailed my intention to cancel and requested a form consent.</p> <p> </p> <p>Not surprisingly the agent only cancelled one line, while retained the other on contract regardless of both my telephonic authorization and email concent. At this stage i wanted both lines ported to Cell C.</p> <p> </p> <p>Only one line was ported. This was now the time of GloCell taking over the accounts of Autopage. At the end of April i was debited R300 although GloCell was handling my account by then, 31 May i was again debited R300 by Autopage.</p> <p> </p> <p>Further at end April i was also debited R4000+ by GloCell. This dilemma was said to be resloved by the finance divison, however im still awaiting. I had made serveral calls and had to personally go into the GloCell offices, a total inconvenience to me.</p> <p> </p> <p>This has been the most painstaking experience ever and an ordeal i wish never transpired. I do not cater for undisclosed or unplanned debits. Now even after GloCell acknowledged the wrongfull act of debiting me, i still await rectification, What constitutes a reasonable waiting time im yet to find out.</p> <p> </p> <p>Glocell has taken over the account of Autopage, that is the good and bad, so passing the buck does not suffices as explaination enough. As a customer i should not bear the brunt of miscommunication or lack of transparency Between Autopage and GloCellC.</p> <p> </p> <p>I demand finalization.</p> <p> </p> <p> </p>