1 reviews | Active since Jul 2016
My account was suspended and I paid it but didnt put phone on after 20 hours still nothing
<p>Well my account got susspended because my debit order bounced. Well i went to an ABSA bank and deposited the money into their account straight away. Sent the proof of payment through to them yesterday afternoon at 14:00 and yet today at 10:00 i still cant use my phone. This is the second time this has happened to me where i was without a phone for 2 days. Because you email them and you dont even get an reply. They say it is free to contact them on their ********** but with my phone being suspended i can not even phone my own service provider for free to find out what is happening. I really think this is the worse service provider out there. They have no service.</p>
Dear Mrs Prinsloo,
Firstly, we would like to regretfully extend our sincerest apologies for our lack of communication, poor service as well as the unnecessary inconvenience we caused you.
We are however, pleased that we were eventually able to assist you and to rectify our unnecessary error.
Warm Regards
The GloCell Team
Dear Mrs Prinsloo,
Firstly, we would like to regretfully extend our sincerest apologies for our lack of communication, poor service as well as the unnecessary inconvenience we caused you.
We are however, pleased that we were eventually able to assist you and to rectify our unnecessary error.
Warm Regards
The GloCell Team