MSC Cruise is a ****
<p>Contract taken out in April. Handset received with no SIM Card. SIM only received in July. 2 weeks later, 18th July, SIM activated but when I called in to the call centre, Xoli Nzama advised that the sms for the MSC cruised expired last Friday.This is a whole bunch of bull. This will be reported to every social media site and taken to Wendy Nola as well. If i do not get a call back with confirmation that I am still legible for this cruise by 19th July I will take this further. </p>
Hi Navesha,
We have received your request and our Marketing deparment has added Alvina Nair's number ( ********** 244) onto our query list. Our Marketing department is working on the matter. This is also taking us longer than usual to resolve. We thank you for your patience during this time.
Warm Regards,
GloCell
Hi Navesha,
We have received your request and our Marketing deparment has added Alvina Nair's number ( ********** 244) onto our query list. Our Marketing department is working on the matter. This is also taking us longer than usual to resolve. We thank you for your patience during this time.
Warm Regards,
GloCell
still no feedback. sthembiso promised to call the account holder back last week and no reply. we called this week and he promised to call back and still nothing. this is terrible service. If I do not receive the MSC cruise sms today, the contract will be cancelled and I will be taking this to yhe ombudsman and consider your company to be taken further than Hello Peter with this disgusting service. Its been 4 months now. Wake the hell up!!!
still no feedback. sthembiso promised to call the account holder back last week and no reply. we called this week and he promised to call back and still nothing. this is terrible service. If I do not receive the MSC cruise sms today, the contract will be cancelled and I will be taking this to yhe ombudsman and consider your company to be taken further than Hello Peter with this disgusting service. Its been 4 months now. Wake the hell up!!!
Glocell is ********** and this MSC cruise is just a hoax to get people to sign up with you.
Glocell is ********** and this MSC cruise is just a hoax to get people to sign up with you.
Dnt bother with you auto responses. I want a call back and MSC sms today
Dnt bother with you auto responses. I want a call back and MSC sms today
Still nothing from you. Sthembiso Mkhize is a unfit Team Leader. He put me on hold for more than 10 mins and did not get any response. The entire call lasted for 40 mins and he still does not know when we will receive this sms. Glocel Management, can you call me back please. I am not going to be liable for any cancelation fees for this contract. We know that this is a **** and we want to cancel.
Still nothing from you. Sthembiso Mkhize is a unfit Team Leader. He put me on hold for more than 10 mins and did not get any response. The entire call lasted for 40 mins and he still does not know when we will receive this sms. Glocel Management, can you call me back please. I am not going to be liable for any cancelation fees for this contract. We know that this is a **** and we want to cancel.
Can Lucille Maistry call me back. You need to realise that your staff are incapable of doinf their job properly. All we hear is same stories.
Can Lucille Maistry call me back. You need to realise that your staff are incapable of doinf their job properly. All we hear is same stories.