1 reviews | Active since Oct 2014
MSC Cruise frustration!
<p>I wish I could share a log of all emails, facebook posts and calls trying to finalise a promised cruise...</p> <p> </p> <p>As all others requested - please action! Throw some staff at it! This is creating a bad reputation for GloCell and is poorly managed!</p> <p> </p> <p>I expect an answer ASAP! I wanted to be on this weekend's cruise from Cape Town and has a 4 year old that has been looking forward to it,</p> <p> </p> <p>Super disappointing!</p>
Finally someone is responding to me! It is a pity that one needs to do it via the HelloPeter portal whereas all your internal channels did not bring any joy.
I'm eagerly awaiting a response by 17:00 today.
GloCell may need to reserve a special cruise for all their customers and provide drinks on the house to compensate for all the frustration!
Kind regards
Finally someone is responding to me! It is a pity that one needs to do it via the HelloPeter portal whereas all your internal channels did not bring any joy.
I'm eagerly awaiting a response by 17:00 today.
GloCell may need to reserve a special cruise for all their customers and provide drinks on the house to compensate for all the frustration!
Kind regards