1 reviews | Active since Nov 2016
MSC Cruise By GloCell
<p>I took a contract from Glocell and in the process you get a free Luxury Cruise. I had to register on line for this witch I did. I have been to the store where I took the contract out and was informed that Glocell will send me a mail with the dates. Today I phoned their customer care number ********** and was given the number of MSC Cruises ********** 411 I phone this number and they said I must speak to Glocell and gave me the number ********** 794 This is their Customer complaints line. Here I got no joy and then I proceeded to phone ********** 600 Head office and also no response. I then got a ********** 222 number. I feel I have been cheated by Glocell or the are committing *****. The cruise is worth R8000 and they (Glocell ) Must refund me this as they are not playing the game as per their add http://demo.glocell.co.za/cruise.html</p>
Dear Mr Meyer,
Thank you for taking the time to contact the GloCell team. We are terribly sorry for all the inconvenience you have been caused.
The next step would be for you to complete the booking form; we are able to assist in having the booking form sent to you; please provide us with the following details so that we may assist:
Name
Surname
ID Number
Unique Voucher Code
Cellphone number used to register
Email Address
Please remember to post your response privately so that we have view of your details.
Warm Regards
The GloCell Team
Best regards,
Dear Mr Meyer,
Thank you for taking the time to contact the GloCell team. We are terribly sorry for all the inconvenience you have been caused.
The next step would be for you to complete the booking form; we are able to assist in having the booking form sent to you; please provide us with the following details so that we may assist:
Name
Surname
ID Number
Unique Voucher Code
Cellphone number used to register
Email Address
Please remember to post your response privately so that we have view of your details.
Warm Regards
The GloCell Team
Best regards,
