aA
automerc A

1 reviews | Active since Dec 2016

07 Dec 2016, 14:01

MSC cruise and unfair billing struggeling since July 2016

<p>Like all the other reviews I get no service from Glocell. Nobody answers my e-mails or phone calls i have been on the phone for 1:55min and stil no answer.Tsheko Sereme has sent me al 3. It took me 3 months to even get my sms to register for the cruise.<br />I was promised a cruise with my new contract but no luck. I have recieved 3 booking form, filled them in but stil no confirmed booking. The latest promis was tha i will get n booking for 13 March, but still NOTHING!!!!!!</p> <p> </p> <p>I am also struggeling to sort out my bill from June , i was Charged over a R1000 for less than a hour after midnight, but im supose to have 50 g Midnight data????????? Ref number for that is ********** </p> <p> </p>

0
Replies (1)
aA
automerc A's update12 Dec 2016, 13:06
Reviewer Update

Still no word from TLC, so the struggle continues.........

The billing matter of June/July 2016 is also still not sorted, they did phone but no resulution has been made.

I now have n new billing problem, a account of R4500 extra data was used after 24:00. They did mail me so hopefully the new problem wil be sorted before next year. Glocell really you are embarrassing yourself.