PvdB
Peter van der Bergh

1 reviews | Active since Dec 2016

08 Dec 2016, 15:14

MSC Cruise!!!!

<p>I took out a glocell contract to receive the free cruise. I sent thru the application on the 20th November and received a response that it will take 10 days to process the booking. I haven't received any further communication to this regard and I have been trying for a week to get through to the call centre. Everytime I hold for 15 mins to get through to an operator, then the call automatically gets cut.</p>

0
Replies (2)
Glocell
Glocell's reply08 Dec 2016, 16:36
Official

Dear Mr van der Bergh,

Thank you for taking the time to contact the GloCell Team. We do apologise for the delay in your confirmation as well as for all the inconvenience and frustration caused.

Please rest assured that we have followed up with TLC on your confirmation.

Warm Regards

The GloCell Cruie Team

PvdB
Peter van der Bergh's update14 Dec 2016, 09:32
Reviewer Update

Up till now I still haven't received any further communication from Glocell other than this reply!!!!