KP
Kesavan P
1 reviews | Active since Nov 2016
25 Nov 2016, 08:32
MSC Cruise
<p>This is absolutley horrifying, trying to get through the call centre for the last 3 weeks 3 times a day.</p> <p>At this point I really hope its a ****....no legitimate business should be allowed to provide a service like this.</p>
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Replies (2)
Glocell's replyOfficial
25 Nov 2016, 11:44Dear Kesaven,
How can we be of assistance?
Warm Regards
The GloCell Team
Best regards,
Glocell's reply25 Nov 2016, 11:44
Official
Dear Kesaven,
How can we be of assistance?
Warm Regards
The GloCell Team
Best regards,
KP
Kesavan P's updateReviewer Update
25 Nov 2016, 12:13Dear Glocell
1. You can start by responding to my email dated 7/11/2016.
2. You can adequately staff your call centre so our calls can be attended to.
3. You can advise the public that the MSC cruise is not a ****, the short coming is the side of Glocell's lack of service
4. You can advise the public they will not be held responsible for not making the bookings on time and will not be binded by any time stipulated T&C'sdue to Glocells inefficiency.
KP
Kesavan P's update25 Nov 2016, 12:13
Reviewer Update
Dear Glocell
1. You can start by responding to my email dated 7/11/2016.
2. You can adequately staff your call centre so our calls can be attended to.
3. You can advise the public that the MSC cruise is not a ****, the short coming is the side of Glocell's lack of service
4. You can advise the public they will not be held responsible for not making the bookings on time and will not be binded by any time stipulated T&C'sdue to Glocells inefficiency.