MSC Cruise
<p>I am IRATE to say the least that even though I was one of the first to call and then complete the required forms they sent me that I get a reply that the cruise is fully booked and that I should choose another resort to stay at. I have had to get passports for the cruise which is a mission in itself with the state of home affairs. We were promised this cruise and I demand that we have this promise fulfilled.</p>
Good day,
We apologise greatly for your inconvenience and acknowledge your request. We are attending to this matter urgently and we’re in constant communication with TLC, the managing agents responsible for the booking and supervision of all cruises. We want to resolve your query as quickly as possible and will keep you updated on progress.
Thank you
The GloCell Team
Best regards,
Good day,
We apologise greatly for your inconvenience and acknowledge your request. We are attending to this matter urgently and we’re in constant communication with TLC, the managing agents responsible for the booking and supervision of all cruises. We want to resolve your query as quickly as possible and will keep you updated on progress.
Thank you
The GloCell Team
Best regards,
When could I expect to hear back from you with a resoloution?
When could I expect to hear back from you with a resoloution?
As soon as our directors have provided us with feedback
Best regards,
As soon as our directors have provided us with feedback
Best regards,
Dear Jessie,
We thank you for your patience with the GloCell Team. Once again, we do apologise for the frustration and anxiety caused over the past few days.
Please be advised that the email you received, from TLC, informing you that all 2017 cruises were fully booked, was sent erroneously and without GloCell's consent.
We can guarantee that you most definitely will be cruising in 2017 along with all our other eligible cruise redeemers!
Please take the time to refer to the following link for more information on the error as well as a formal apology: https://www.glocell.co.za/#/msc-letter
Warm Regards
The GloCell Team
Best regards,
Dear Jessie,
We thank you for your patience with the GloCell Team. Once again, we do apologise for the frustration and anxiety caused over the past few days.
Please be advised that the email you received, from TLC, informing you that all 2017 cruises were fully booked, was sent erroneously and without GloCell's consent.
We can guarantee that you most definitely will be cruising in 2017 along with all our other eligible cruise redeemers!
Please take the time to refer to the following link for more information on the error as well as a formal apology: https://www.glocell.co.za/#/msc-letter
Warm Regards
The GloCell Team
Best regards,