1 reviews | Active since Oct 2012
Most terrible provider ever
<p>I got charged for 1gig R149 that I didn't ask for, they promissed to credit my account. The account was never credited. On the 2 June I was told to fill in 'n termination form as my contract expires the end of June, I've put in the date for 30 June to terminate, they ended it the 13 June, and switch me to easy pay, I still had lost of call, data and sms left, all gone, now I have to buy airtime, they have already cost me R250 unnecessary money that I don't have. </p>
Glocell didn't come back to me and I had to mail then this morning informing them that I did put a complaint on Hellopeter.
Glocell didn't come back to me and I had to mail then this morning informing them that I did put a complaint on Hellopeter.
Dear Ingrid,
We are really sorry for the way you feel and for the lack of assistance that you have received with your query. We have notified our support team of your matter, we assure you that they will clarify your concerns. Your reference number is ********** . We sincerely apologise for the inconvenience that this has caused you.
Warm Regards,
GloCell
Best regards,
Dear Ingrid,
We are really sorry for the way you feel and for the lack of assistance that you have received with your query. We have notified our support team of your matter, we assure you that they will clarify your concerns. Your reference number is ********** . We sincerely apologise for the inconvenience that this has caused you.
Warm Regards,
GloCell
Best regards,