SV
Shaune V

1 reviews | Active since Aug 2016

31 Aug 2016, 09:31

Most ********** Company ever

<p>I used to be a Nashua Mobile user, moved over to Altech and then I got moved over to these pieces of ****. I'm on a topup 200 package, yet I get told my contract is open and I receive bills of over 2k a month. They ***** my money every month and glo cell could not give a ****. I have been to various stores and they notice something is 'wrong' and they have to escalate it to their Head office, nothing ever happens after this. Glocell, please don't reply to this as I don't have time to argue with your *********** staff no more. You don't give a **** about your client's, so I don't give a **** what people think about Glocell. </p>

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Replies (1)
Glocell
Glocell's reply31 Aug 2016, 11:44
Official

Dear Shaune,

We are really sorry for the bad experience that you have had with us concerning your billing. We have checked on our system and the line ********** 460 belongs to LIEZEL VERMEULEN as she is the account holder. Please can you confirm the account information that relates to your GloCell account so we can gladly assist you. Once we have received your feedback we will notify our support team of your matter and they will assist you in investigating your billing query. We look forward to your response.

The GloCell Team