BJ
Benjamin J

1 reviews | Active since Dec 2015

14 Dec 2016, 09:11

More Bad Service

<p>You never win with Glocell. Bad service, bad service and more bad service. After a month of battling to book for the MSC cruise which was a part of my contract, Glocell still hasnt got back to me with confirmation of the booking. After complaining on hellopeter I got a response saying that if I didnt get feedback by 12/12/2016 I should email ********** I did not get feedback by that date and then emailed the address they had given me and still no service from Glocell. Even after laying a complaint you still get pushed from pillar to post. All I am asking is for the service I am paying for.</p>

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Replies (1)
Glocell
Glocell's reply24 May 2017, 13:50
Official

Good day Benjamin001,

Thank you for your post.

Please accept our sincerest apologies for our delayed response to your post.

We would like to confirm that you were assisted and that your matter was resolved.

Should you require any further assistance from the team, please do not hesitate to contact us.

We do hope that we have managed to restore your faith in us.

Kind Regards

The GloCell Team

Best regards,