Migration to PrePaid

<p>I have sent a request to migrate my month to month contract to PrePaid. I was sent the form and was instructed to email the completed form and a copy of my ID ********** I have done this on Monday (16 Jan). I requested a confirmation if my mail was received 2 days later, and I am yet to receive a response on either email.</p> <p> </p> <p>This is pathethic. If Glocell doesn't want to migrate my account - I will put a stop order in with my bank to ensure they cannot debit my account again.</p>