1 reviews | Active since Oct 2016
Left high and dry
<p>In June, like all other Altech Auotpage cell phone contract clients I was shifted over to GloCell. My troubles began then. My contract was unilaterally multip**** in cost, and the means of payment, which had previously been conveniently linked to my credit card, was terminated. This resulted in my late payment and the temporary disconnection, so that I could not make emergency or other calls. I have emailed GloCell customer support, been into the nearest branch to me (Kenilworth-45 minutes drive away), and phoned a number of times. One GloCell phone responder told me she'd get back to me to resolve all my problems and send me a detailed statement of account. THIS HAS NOT HAPPENED. Can Hellopeter assist me please?</p>
Dear Mr Phelps,
Thank you for bringing your important matter to our attention. The GloCell Team apologises for the poor service and support you have received 'til now.
Please rest assured that a consultant has been notified of your matter, and will be contacting you to rectify it.
Warm Regards
The GloCell Team
Best regards,
Dear Mr Phelps,
Thank you for bringing your important matter to our attention. The GloCell Team apologises for the poor service and support you have received 'til now.
Please rest assured that a consultant has been notified of your matter, and will be contacting you to rectify it.
Warm Regards
The GloCell Team
Best regards,
