Janine Ward only source of help at Glocell

<p>We had a situation with Glocell where we upgraded a phone in April already, After multiple phone calls and emails with absolutely no response we finally got word from Glocell that the phone is aparently out of stock...this dragged on for 3 months where still we had no answer from Glocell at all which i think is very unprofessional of a company calling themselves one of the leading mobile providers</p> <p>We then finally drove quitwe a distance to head office as we were desperate for answers where a very friendly reception lady welcomed us and directed us to Janine Ward.</p> <p>After explaining the situation to Janine she immediately reacted and investigated and we got the phone 2 days later.</p> <p>We have received exeptional service from Janine and would like to thank her for that</p> <p>Other than that i feel very dissapointed in the services we received from customer care and Glocell this is not the way to treat your clients.</p> <p> </p> <p>Awaiting your response</p>