INEFFICIENT NO SERVICE

<p>After being with Autopage for nearly 12 years, my contract was given to Glocell due to Autopage closing. I was not on a debit order system with Autopage and I expect that as a new client to Glocell, I would be advised, in advance if at all, that I was now to pay my account into Glocell account - this was NOT advised. Hence 2 invoices were still paid to Autopage. I have emailed and emailed Glocell on ********** as well as ********** with just ticket number as reference. Just try and call them!! You can be on hold for half an hour with NO ONE to assist you.</p> <p>Proof of payment has been emailed, and now re-emailed to them, with nothing updated on their side. My statement still shows I have a huge amount ouststanding even though the bills have been paid.</p> <p>I will definately never recommend Glocell to anyone. How can you not even contact customer support if there is no one on the other end to assist, let alone answer your call.</p> <p> </p> <p>I certainly never chose Glocell and somehow feel cheated by Autopage for handing my contract to such a poor "Service" provider? Thats and oxy***** for sure.</p> <p> </p> <p>Glocell Accounts - Please sort out my statement! Thank you. 4 months is simply unacceptable</p> <p> </p> <p> </p>