incorrect billing - Lack of communication

<p>What utter service from Gloc Cell,you have to hold on for ex amt of minutes before getting through to somone who cannot assist you, i have a contract which my dad took years ago through Altech Autopage we had such excellent service no problems are all,they closed down and since my account has been handed over to glocell i have been calling and cannot get answers,Then supervisor requested i get a letter from my dad as the contract is on his name ,i managed to get that document and emailed it to the customer support email and no assitance,i have written an email to allesandro mariola about my billing quieries and only to findout out in my latest statement that glocell hasnt been debiting the account which altech autopage used,WHY?? All this information has been handed over,now it looks that we are bad payers and not meeting our payments,when handed over to glocell i have received emails stating that all my details are handed over now why is this account gone into arrears,whos problem it becomes mine. i still cannot get any answers , Please can this be broadcasted so that Glocell knows what im going through..Highly upset and very frustrated customer and dont wish to have another contract with Glocell</p>