Incorrect Billing

<p>I placed a complaint on hellopeter about a month ago on the problem that I am experiencing with Glocell/ CellC. I received a response from both GloCell and CellC stating that they will look into the problem. I was billed R1600 instead of R229 for my Glocell topup contract. I queried this on several occasions and was advised that this was due to data usage. I was given a list of the URLS that were visited. I am still unsure how this could have happened as I did not use the data on these URLS. Furthermore, I did not leave my device plugged in for almost six days non-stop for me to acquire such a bill as this. I would like to know how this has occurred. GloCEll offers no assistance and advised me that I did use the data, the charge is valid and that nothing can be done. I have a relative who is experiencing the exact situation. This is ridiculous. How are we suppose to survive if we are being ****** by companies like GloCell and CellC. I would never advise anyone to take uo a contract with either GloCell or CEllC. The most inefficient companies that are alive. Always making promises that they cannot keep. They advise that they will return calls and give feedback but never do. This is going on for almost 3 months now. THis is *******. Cannot wait to end my contract.</p>