*********** response from glocell!!!

<p>'Good day</p> <p> </p> <p><br />Thank you for contacting GloCell Service Provider.</p> <p> </p> <p><br />As per our telephonic conversation, please note the attached IWEB report from Cell C as it provides the IP addresses you've visited.</p> <p><br />Cell C has investigated and concluded that the usage is valid and correct.</p> <p>Therefore you're still liable for usage charges.'</p> <p> </p> <p>The above is in reponse to my question of how can a one second usage cost R999 and the itemised billing Vs the Iweb report shows a discrepancy of different amounts of data being used in that one second...</p> <p> </p> <p>So now can someone see the frustration i have with having to deal with such an incompetant company.</p> <p> </p> <p>Ive since disconnected the device, my monthly premium shoud be under R300 byt im charged an average of +R600 pm...how is this possible!!???</p> <p> </p> <p>i still want answers for the discrepancy, stating the obvious, is not an answer, compare your reports, use some brains please...is that too much to ask for...</p> <p> </p> <p>wating for the call centre to answer is a mission and when they do its an hour wait before they tell you ' we will escalate the matter to the billings section" because they have not a clue of what they are doing!!!</p> <p> </p> <p>Glocell/Cellc you say I sould msg you directly...but with such pathetic responses, are you serious!!!</p>