LM
Linda M
1 reviews | Active since Sept 2017
18 Sept 2017, 09:19
***********
I requested for my contract to be cancelled 5 months ago. i was told to pay the outstanding balance on the contract which i did but the damn contract is still active and billing and charging for sim card i no longer have.
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Replies (2)
Glocell's replyOfficial
18 Sept 2017, 11:35Good day Linda,
Thank you for your post.
We do apologise for the lack of service you have received, as well as for the frustration and inconvenience caused.
Please take the time to provide us with the GloCell number in question, by emailing ***.
Kind Regards,
The GloCell Team
Best regards,
Glocell's reply18 Sept 2017, 11:35
Official
Good day Linda,
Thank you for your post.
We do apologise for the lack of service you have received, as well as for the frustration and inconvenience caused.
Please take the time to provide us with the GloCell number in question, by emailing ***.
Kind Regards,
The GloCell Team
Best regards,
LM
Linda M's updateReviewer Update
26 Sept 2017, 10:44Your customer service is useless. 4 months ago you told me to pay up the account and it will be cancelled now you are telling me about cancellation forms. I want the account cancelled immediately!!!!! I have paid you what more do you want. an email that says cancel is enough for a cancellation. i don't want the contracts!!!!!!!!!!!!!!!!!!!!!!!! and don't you dare expect that there will be any amounts that i will be paying for any extra costs!
LM
Linda M's update26 Sept 2017, 10:44
Reviewer Update
Your customer service is useless. 4 months ago you told me to pay up the account and it will be cancelled now you are telling me about cancellation forms. I want the account cancelled immediately!!!!! I have paid you what more do you want. an email that says cancel is enough for a cancellation. i don't want the contracts!!!!!!!!!!!!!!!!!!!!!!!! and don't you dare expect that there will be any amounts that i will be paying for any extra costs!