Incompetance

<p>For numerous months now I have been requesting Glocell to amend my debit order date as I do not get paid on the 20th anymore but on the 28th. I requested that my debit order be moved to the last day of every month.</p> <p>Numerous requests and numerous times I have been assured that it is done but every month my debit order still runs off on the 20th.</p> <p>Now this month I have been really negatively affected as my debit ordered has been reversed. I have never, in the 9 years of banking with FNB has a debit order reversed. My once impeccable payment profile has been tarnished by the incompetence and unprofessional conduct of a minor cell phone company which clearly does not know what they are doing</p> <p> </p> <p>This unprofessional conduct has placed me at a disadvantage now as my credit profile now has a negative rating.</p>