1 reviews | Active since Sept 2013
Inaccessiility of call centre
<p>Glocell has a call centre not accessible to clientgs. I have been trying to get through t them for last three weeks to no avail. I have e-mailed them and a response I received on Monday for more information has not been acted on since I provided the information requested. </p>
Dear Ndaba,
We are really sorry for the way you feel and for the lack of feedback that you have received on your queries. We have forwarded your details to our support team who will look into your matter. We have been receiving an influx of customer queries; we assure you that we will help you resolve your query, please bear with is during this time. We sincerely apologise for the inconvenience caused as a result of this.
Warm Regards,
GloCell
Dear Ndaba,
We are really sorry for the way you feel and for the lack of feedback that you have received on your queries. We have forwarded your details to our support team who will look into your matter. We have been receiving an influx of customer queries; we assure you that we will help you resolve your query, please bear with is during this time. We sincerely apologise for the inconvenience caused as a result of this.
Warm Regards,
GloCell