aA
automerc A

1 reviews | Active since Dec 2016

18 Jan 2017, 07:51

Im supposed to be one of the 1000 voucer holder but nothing!!!!

<p>How is this even possible after all this promises??? And please dont lie MSC has still has lots of available space for 2017.</p> <p>Here is al my correspondence on email.</p> <p>Glocell please give my voucher, i dont want your automated responece.</p> <p>GC Mare</p> <p> ********** 182</p> <p> </p> <p>From: Gert Mare ********** />Date: Tuesday 10 January 2017 at 1:53 PM<br />To: Sheila Nankervis ********** />Subject: Boat cruise</p> <p>Hi Sheila</p> <p>I just want to now what is happening with my voucher for the boat cruise<br />My Number is ********** 182 <br />Please want to register for march cruise please please</p> <p>CONFIDENTIALITY NOTICE AND EMAIL DISCLAIMER</p> <p>Dear Gert,</p> <p>We sincerely apologise for the delay that you have experienced.<br />GloCell is in the process of verifying the details of all customers who qualify for the MSC Cruise, considering there was a strict registration process.<br />As you might be aware, GloCell recently decided to take over the booking process for the MSC cruise campaign from the booking agents, TLC, since our customers were experiencing heavy delays. As a result, your query will be finalized in the next few days, please bear with us, we intend reverting to you once your qualifying status has been verified (no later than Thursday 12 January).<br />Warm Regards,<br />Sheila Nankervis<br />Marketing Executive<br />t ********** </p> <p> </p> <p>From: "Gert Mare" ********** />Date: Jan 13, 2017 11:59 PM<br />Subject: Re: Boat cruise<br />To: "Sheila Nankervis" ********** />Cc:</p> <p>This is totally unacceptable I am going to take this further on social media. Unless you guys kredit my account and put it in writing that my account is in kredit of 8000 rand. So please let me now before close off business day Monday</p> <p>On Jan 13, 2017 9:07 AM, "Sheila Nankervis" ********** wrote:<br />Dear Mr Mare,</p> <p>We acknowledge that GloCell intended to revert to all its customers who registered for the MSC cruise by yesterday.</p> <p>As there were so many additional considerations this has taken slightly longer than expected, however, we are certain that you will receive GloCell’s official notice from 15h00 today.</p> <p>Please bear with us whilst we finalise this process entirely by today.</p> <p>Warm Regards,<br />Sheila Nankervis<br />Marketing Manager<br />t ********** <br /> <br />e ********** />www.glocell.co.za<br /> </p>

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Replies (1)
aA
automerc A's update19 Jan 2017, 12:55
Reviewer Update

Please recheck this guery is about 2 Numbers not just one???

GC Mare did not recieve his voucher, and the is quering it on facebook now aswell.