1 reviews | Active since Mar 2017
If i could give less than 1 star I would
<p>my contract expired on the 12th of December last year and through multiple attempts to contact them they still have not responded, yet the debit orders keep on, if i stop the debit orders i will get blacklisted, so what am i to do? this sort of negligence and utter careless incompetence is rife within the customer service industry, </p>
Good day Malcolm,
Thank you for your post.
This is undoubtedly not the level of service we envisage for our brand. Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery.
We have engaged with the pertinent division dealing with terminations to investigate and resolve your problem accordingly. You will be contacted shortly.
Warm Regards
The GloCell Team
***
Good day Malcolm,
Thank you for your post.
This is undoubtedly not the level of service we envisage for our brand. Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery.
We have engaged with the pertinent division dealing with terminations to investigate and resolve your problem accordingly. You will be contacted shortly.
Warm Regards
The GloCell Team
***