i will be canceling my debit order
<p>good day</p> <p> </p> <p>i have issued a termination of contract on the 26th March for one of my numbers, which is 3 months over the 24 term. (27th month)</p> <p> 2 months later as at this date of this review I am still being billed for this contract.</p> <p>i requested for this number to be moved onto prepaid. NOT DONE. </p> <p>Further to this the subscription that I was previously paying Autopage has now increased, even though I have not requested any additional service.</p> <p> </p> <p>i am giving the company / management 2 workings days to resolve, failure to resolve to my satisfaction, I will cancel the debit order on my bank account.</p> <p>i will be visiting the bank on the 28th to action my intention. </p> <p> </p> <p>this is utter nonsense, if the company can't handle the numbers why take the task on. </p> <p> </p>
Dear Yousuf,
We are really sorry for the way you feel and for the lack of assistance you have received regarding your matter. We have notified our Head Office support team of your matter; we assure you that they will help you resolve your matter. We sincerely apologise for the inconvenience that this has caused you.
Warm Regards,
GloCell
Dear Yousuf,
We are really sorry for the way you feel and for the lack of assistance you have received regarding your matter. We have notified our Head Office support team of your matter; we assure you that they will help you resolve your matter. We sincerely apologise for the inconvenience that this has caused you.
Warm Regards,
GloCell
