CB
Camille B

1 reviews | Active since Nov 2016

09 Nov 2016, 17:02

I'm f*cking done

<p>Where to start... </p> <p> </p> <p>1. Ever since GloCell took over from Altech Autopage I've been having trouble with them, incorrect debit orders etc, so I asked for a copy of my contract 3 months ago, and they/I still don't have it... regardless of constant emails and calls. </p> <p>2. For some stupid f&#£$^÷; reason my simcard is not working for the last 28 hours. meaning no calls, no texts, no banking, no NOTHING!!! </p> <p> </p> <p>I'm done with these idiots, I honestly hope that you (GloCell) see this post and wake the f@&$ up! </p> <p> </p> <p>Oh and good luck reaching me to sort this problem out - considering my phones not working </p>

0
Replies (3)
Glocell
Glocell's reply10 Nov 2016, 09:32
Official

Good day,

We are dreadfully sorry for the disgruntlement caused!

Please provide us with the GloCell mobile number so that we can look into your account. Please post your response privately, so that we may have view of the number.

We would really like to assist you as soon as we possibly can - if you could provide us with an alternative number on which we can contact you.

Warm Regards

The GloCell Team

Best regards,

CB
Camille B's update10 Nov 2016, 11:05
Reviewer Update

Thank you for your quick reply

My number is ***

I am not going to give you an alternative number as the contract is not under my name, but under my dads name, even though it comes off my bank account, so you won't talk to me anyway.

For every day that my phone is blocked, that will come off my monthly fee or I will bill you for busniess opportunities lost. My debit orders has always gone through so there is no cause for this.

Regarding the contract I've been asking for for months, that you can send to the email address given every single request I've logged or a phone call was made.

So when you unblock my sim and takethe wrongly placed ***** note off it, then you can phone me and apologise.

CB
Camille B's update10 Nov 2016, 11:28
Reviewer Update

Ok so if you are willing to talk to me, then you can phone me on ***