YM
Yaseen M

1 reviews | Active since Jun 2013

04 May 2016, 18:20

Horrific service and debited too much from my account

Once again!!!! They never answer their customer care line... And now they debited R4200 from my account for a R1100 bill. I asked for a settlement letter and came 3 weeks later. Looks like I'll have to go to head office to sort this **** out. And they only return calls when u lay a complaint on this site. This is absolutely insane service you provide. I need a call back tomorrow

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Replies (1)
Glocell
Glocell's reply17 May 2016, 15:48
Official

Dear Yaseen, we are really sorry for the way you feel and for the experience that you have had with us so far. We have forwarded your details to our support team to look into your matter. We sincerely apologise once again for the inconvenience caused as a result of this. Warm Regards, GloCell