AvdM
Antoinette van der Mast

1 reviews | Active since May 2016

21 May 2016, 11:22

Horrific Service

<p>I have tried to contact Glo Cell customer service continiously. Holding for more than an hour with no answer. E-mail requests are ignored with no feedback. My account has gobne up with R300 and more since Autopage divereted the contracts to Glo Cell. This was not agreed upon as the one contract is a Top Up contract and an agreed amount was signed for with Autopage. I would like to cancel all my contracts with Glo Cell as this is the worst service provider I ever had to deal with.</p>

0
Replies (1)
Glocell
Glocell's reply17 Jun 2016, 13:51
Official

Dear Antoinette,

We are really sorry for the way you feel and for the lack of assistance that you have received. We are following up on your matter with our support team. We assure your that they will help you resolve your matter with us. We sincerely apologise for the inconvenience that this has caused you.

Warm Regards,

GloCell