Horrible Service

Item: Glocell
Rating: 1
Author: Roelien M

<p>I have a contract with GloCell and for the last 3 months i have had problems with the number either not working or it has been disconnected. I have called and lodged a complaint and have not received a call, seen results at all. Payments go off on a debit order and this month a double debit has been done??? the number for GloCell just rings and rings on end and it is so FRUSTRATING!!! I suggest GloCell sorts this out URGENTLY or i will take this further!!!!!!!</p>

Helpful (0)

Replies (3)

Glocell's replyOfficial

03 Oct 2016, 12:07

Dear Rolien01,

We thank you for taking the time to reach out to the GloCell Team and for alerting us of your query.

Please rest assured that a GloCell Team member will be contacting you to resolve this matter urgently.

Warm Regards

The GloCell Team

Best regards,

Glocell's reply03 Oct 2016, 12:07

Official

Dear Rolien01,

We thank you for taking the time to reach out to the GloCell Team and for alerting us of your query.

Please rest assured that a GloCell Team member will be contacting you to resolve this matter urgently.

Warm Regards

The GloCell Team

Best regards,

Roelien M's updateReviewer Update

04 Oct 2016, 14:46

********** 311 please contact me on the given nr

Roelien M's update04 Oct 2016, 14:46

Reviewer Update

********** 311 please contact me on the given nr

Roelien M's updateReviewer Update

11 Oct 2016, 08:51

GloCell has still not contacted me

Roelien M's update11 Oct 2016, 08:51

Reviewer Update

GloCell has still not contacted me