WO
Whitney O
1 reviews | Active since May 2015
04 Jul 2016, 10:38
Goodell...more like GLO2HELL
<p>Can somebody save us from this place plz I'm in PE. Firstly there's no store here...then finally I hear of branching Uitenhage... take time off from work to drive there to book my phone in for repairs. They then tell me that they don't have that programme in their pc's I mis come back the next day. I ask them to plz give me a call to confirm coz I cannot drive to Uitenhage in vain again....I'm still awaiting their call. How can I open a store and not make sure everything is up and running? Plus none of the consultants can get me the contact number for the branch...paying R555.98 for a broken phone that seems to be a manufacturer fault. As who's of people are experiencing the same issue.</p>
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Replies (2)
Glocell's replyOfficial
05 Jul 2016, 09:00Dear Whitney,
We are really sorry for the way you feel and for the lack of assistance that you have received with our Uitenhage store. We have notified our support team of your matter and they are looking into it, we assure you that they will help you resolve your matter. We sincerely apologise for the inconvenience caused as a result of this.
Warm Regards,
GloCell
Best regards,
Glocell's reply05 Jul 2016, 09:00
Official
Dear Whitney,
We are really sorry for the way you feel and for the lack of assistance that you have received with our Uitenhage store. We have notified our support team of your matter and they are looking into it, we assure you that they will help you resolve your matter. We sincerely apologise for the inconvenience caused as a result of this.
Warm Regards,
GloCell
Best regards,
Glocell's replyOfficial
05 Jul 2016, 09:19Dear Whitney,
We are really sorry for the way you feel and for the lack of assistance that you have received with your account. We have notified our support team of your matter and we assure you that they will help you resolve your matter with us. We sincerely apologise for the inconvenience caused.
Warm Regards,
GloCell
Best regards,
Glocell's reply05 Jul 2016, 09:19
Official
Dear Whitney,
We are really sorry for the way you feel and for the lack of assistance that you have received with your account. We have notified our support team of your matter and we assure you that they will help you resolve your matter with us. We sincerely apologise for the inconvenience caused.
Warm Regards,
GloCell
Best regards,