DH
David H

1 reviews | Active since Jan 2017

09 Jan 2017, 10:53

Glocell - Worst service ever

<p>My last email to GloCell SA:</p> <p>Please note that I want to cancel my contract for telephone number: ********** 220.</p> <p> </p> <p>I send e-mails with the termination form and my ID many, many times since early December 2016. Up to now you did cancel my contract and I am still paying you for a contract that I do not us. And all this because you give me no service. This is my last e-mail to you. I will today stop the debit order in order to stop you from dragging the cancelation out while I must still pay you.</p> <p> </p> <p>You can contact me on ********** if you need to.</p> <p> </p> <p>Please cancel the contract today!!!!!!</p> <p> </p> <p>Best wishes.</p> <p>Dawie Human.</p>

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Replies (1)
Glocell
Glocell's reply09 Jan 2017, 11:22
Official

Dear Mr Human,

Thank you for taking the time to contact us and for notifying us of your request. We do apologise that your termination request was not processed as instructed.

Please rest assured that we have escalated your termination query - your reference number is: ***8. A consultant will be contacting you shortly.

Warm Regards

The GloCell Team

Best regards,