Glocell worst experience

<p>I telephonically entered into a 2 year contract with glocell in May 2016. To date no handset was delivered. After numerous unsuccesful telephonic and email enquiries I decided to cancel the contract due to breach by glocell and did so by emil on prescribed documents on aug 8, 2016 byemail - Ref48874. Followd up telephonically on26/08 - Ref ********** 1. Contract still not canceled - instead I received invoice for Oct and further debit order was deducted. Phoning theircall centre is a waste of time - I have waited for an agent to answer my call for more than 15 minutes - then call is dropped and process starts anew. This has happened numerous times! I just want to cancel all and any relations with glocell asap.</p>