Glocell won't cancel contract

Item: Glocell
Rating: 1

<p>We cancelled our contract with Glocell in May 2016 and to date they are still debiting us for this contract. They have cancelled the data service but are still billing us every month!!!!! Their numbers never work so it is impossible to get hold of anyone and when you do they make promises that they don't keep!!! </p>

Helpful (0)

Replies (3)

Glocell's replyOfficial

14 Feb 2017, 14:23

Dear Sonja,

Thank you for taking the time to notify us of your matter. We are terribly sorry for the inconvenience caused.

Please take the time to provide us with the number in question, by responding to this message privately.

Warm Regards

The GloCell Team

Best regards,

Glocell's reply14 Feb 2017, 14:23

Official

Dear Sonja,

Thank you for taking the time to notify us of your matter. We are terribly sorry for the inconvenience caused.

Please take the time to provide us with the number in question, by responding to this message privately.

Warm Regards

The GloCell Team

Best regards,

's updateReviewer Update

14 Feb 2017, 14:41

***

our ticket number is ***3

's update14 Feb 2017, 14:41

Reviewer Update

***

our ticket number is ***3

Glocell's replyOfficial

14 Feb 2017, 14:46

Thank you, Sonja.

please rest assured that we have escalated this to the relevant department - your reference number is: ***1. A consultant will be in touch shortly.

Best regards,

Glocell's reply14 Feb 2017, 14:46

Official

Thank you, Sonja.

please rest assured that we have escalated this to the relevant department - your reference number is: ***1. A consultant will be in touch shortly.

Best regards,

Glocell won't cancel contract

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