Glocell will shut its doors - guaranteed

<p>I wrote the email below on 17 June 2016.</p> <p>Tindane leaves a message 3 weeks later - 4 July. </p> <p>I call in on the 6th July; spoke to Tumi who tells me that i am on month to month.</p> <p>Tumi then tells me that the Pinnacle one package (which is what I agreed to 3 months ago) appears on my profile and she does not understand why it did not go through then.</p> <p> </p> <p><br />I then enquire about the cruise and she says I missed the cut off date of 15 June 2016.</p> <p>I then ask her what happened to when the guy phoned me 3 months ago? Tumi: "I don't know". then Tumi says I called in the 10th of June enquiring. So if i called in the 10th June before cut off, never mind the 3 months that this contract was agreed, why do i not qualify for the cruise?</p> <p>email 17 June 2016:</p> <p>Hi</p> <p> </p> <p>I am not sure what it will take to get a response from Glocell.</p> <p> </p> <p>I have emailed and I have called in twice (Spoke to Mercy & Linda) and visited your Greenstone store where the guy put in a message for someone to call me.</p> <p> </p> <p>Yet, after all this no one has contacted me</p> <p> </p> <p>Someone phoned me approximately 2 months ago about me upgrading; which I agreed to do. Told me about the cruise that was included etc. said I would receive correspondence within a week. Have received no correspondence.</p> <p> </p> <p>Please let me know where I am in your system as my contract ends June; I think</p> <p> </p> <p>Glocell needs to urgently pick up its game otherwise there are many other mobile providers</p>