JW
Jackie W
1 reviews | Active since Jun 2016
30 Jun 2016, 23:51
GloCell who?
<p>My contract expired in March 2016 and I called the new appointed dealers/service providers to cancel and change my phone to prepaid. Sent in the cancellation in April and received confirmation that it was received but request has never been actioned. Sent a complaint a month later and they send me another form to complete and don't even apologies. My contract has still to this day not been converted to prepaid and I'm still being billed. I'm being forced to keep this contract! </p>
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Glocell's replyOfficial
06 Jul 2016, 15:19Dear Jackie,
We are really sorry for the lack of feedback that you have received with your query. We have notified our support team of this and they are following up with our Credit Control department. We are really sorry for the inconvenience that this has caused you.
Warm Regards,
GloCell
Best regards,
Glocell's reply06 Jul 2016, 15:19
Official
Dear Jackie,
We are really sorry for the lack of feedback that you have received with your query. We have notified our support team of this and they are following up with our Credit Control department. We are really sorry for the inconvenience that this has caused you.
Warm Regards,
GloCell
Best regards,