JO
Johan O

1 reviews | Active since May 2016

13 Jul 2016, 09:08

GloCell truly has the worst customer service , they do not care about their customers at all.

<p>I had contracts at Autopage that was transferred to GloCell , this was the worst thing that could happen to me.</p> <p>I have tried to cancell expired contracts , they just dont do it , I have been paying for months on contracts that have expired and that I do not use. When you call them , they are quick to pick up the phone on upgrades but on customer care I have been on the line for around 80 minutes plus on both occasions that i called them . TRULEY the worst company !!!! No one shoud go trough this ... The useless person that gave me the run around and did nothing every time , Sthembiso Mkhize</p>

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Replies (1)
Glocell
Glocell's reply14 Jul 2016, 14:59
Official

Dear Johan,

We apologise for the late response with your query. Please can you send us more information on your query: the number that you have with us, the name/s of the consultants that you have dealt with, the full name of the account holder along with their ID number so we can check on our systems and fully resolve your matter.

Warm Regards,

GloCell