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zubair E

1 reviews | Active since Jul 2016

27 Jul 2016, 12:28

glocell suspends account without notice and *** -waiting 3 hours for response ;no response

<p>hi</p> <p> </p> <p>they suspended my account without a notice of suspension ,u phone ********** , no3 ,very high call volumes waiting 3 hours no response , ********** 2355 -no response ,they dont know what is customer service</p> <p>please help</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>

0
Replies (1)
Glocell
Glocell's reply24 Aug 2016, 12:21
Official

Dear Zubair,

We are really sorry for the way you feel and for the lack of assistance that you have received with your line. We have notified our support team of your matter and we assure you that they will be able to help you; your reference number is ********** .

Kind Regards,

The GloCell Team