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Warren Oberholzer-Snyman

1 reviews | Active since Jul 2016

07 Jul 2016, 07:13

Glocell *****ing from me

<p>Glocell is taking money off my account *******ly. I closed my Cell C account in 2015. Since Glocell first contacted me "Welcoming"me as a client, I have tried to have my matter attended to. I email and call every month, to no avail. I have recived a few response emails giving me a reference number and saying my matter would be attended to. No one ever gets back to me. Trying to phone the call centre is a waste of time as no one ever answers. Im tired and frustarted and want my money refunded. </p>

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Replies (1)
Glocell
Glocell's reply07 Jul 2016, 10:15
Official

Dear Warren,

We are really sorry for the way you feel and for the lack of assistance that you have received with your matter. We have notified our support team of this and they are investigating why this has happened to your account. We sincerely apologise for the inconvenience caused.

Warm Regards,

GloCell

Best regards,