Glocell service

Hi Glocell,

I am so upset. I am getting credited every month for the boat cruise and now I have been black listed because of you. I am trying to open an account to get credit worthy but no where they want to accept my application. Because as per the ITC credit check I owe you money. But every month I get an invoice and statement that shows the credit on my account. This problem has been going on for quite a while that at the credit bureaux somoene from your side said i owe you the credit that you give to me every month. Shayne Mitchell signed a document on the 6th Oct 2017 stating i don't owe you anything and that everything has been resolved and taken off my name. Untill i went to apply for approval for a car by Toyota they said I still owe Glocell. I called head office Glocell and they said (a guy named Burger)said Shayne Mitchell will personally call me back. I am still waiting. Now I contacted KbY glocell to terminate my contract because i want NOTHING to with you ever again!Now I need to pay a R535 for the termination fee. I never wanted the credit on my account and it is for a R69.00 wifi contract per month now i am sitting with this HUGE problem?! How is this acceptable?

Please urgently give me a call that we can sort this out because I sick and tired of explaining to this to every single person and no one does anything about it!

My number is **********