Glocell sending faulty Phone - Terrible service
<p>Took out a new contract with glocell, faulty phone was sent to me, i gave it in at a glocell store on 22 April 2016, to date i did not recieve any feedback. This was an out of box failure, it is taking so long for them to give me a new phone and they are already debiting my bank account. Most pathetic service provider.</p>
Dear Ishkaar,
We are really sorry for the way you feel and for the delivery of a phone that is not in full operation. We have forwarded your details to our support team who will look into your matter. We have been receiving an influx of customer queries; we assure you that we will help you resolve your matter with us, please bear with us during this time. We sincerely apologise for the inconvenience caused as a result of this.
Warm Regards,
GloCell
Dear Ishkaar,
We are really sorry for the way you feel and for the delivery of a phone that is not in full operation. We have forwarded your details to our support team who will look into your matter. We have been receiving an influx of customer queries; we assure you that we will help you resolve your matter with us, please bear with us during this time. We sincerely apologise for the inconvenience caused as a result of this.
Warm Regards,
GloCell