Glocell's sinking ship
<p>I am a new GloCell 'customer', ex Autopage. Since the 13th of April I've been in negotiations for a new cellphone. Two deals did not materialise and I have not received anything from this company apart from aggrevation. I have complained on their Facebook page, listed a complaint on their website, sent e-mails to their customer services and Ceo in addition to spending hours waiting for assistance on the phone. Now I just want them to cancel my account (AP***), get them to change my phonenumber to prepaid and cancel my debit order. I'm unable to get in touch with anybody who can assist.</p>
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Glocell's replyOfficial
17 Jun 2016, 14:51Dear Magda,
We are really sorry for the way you feel and for the lack of assistance that you have received on your matter. We are following up with our support team on your matter. We sincerely apologise for the inconvenience that caused as a result of this.
Warm Regards,
GloCell
Best regards,
Glocell's reply17 Jun 2016, 14:51
Official
Dear Magda,
We are really sorry for the way you feel and for the lack of assistance that you have received on your matter. We are following up with our support team on your matter. We sincerely apologise for the inconvenience that caused as a result of this.
Warm Regards,
GloCell
Best regards,