1 reviews | Active since Jun 2017

12 Jun 2017, 07:44

Glocell provides no service

<p>My contract with Autopage was moved across to Glocell, a company I never signed a contract with, my service has now been cut off for a second time even though the account was paid and multiple emails sent to confirm payment. The first time took about a week for them to fix, this time it's been 6 days and I'm still waiting. Their customer care line leaves you on hold for as long you remain patient (over half an hour to move from 11 to 7 on the list) Never use them. Ever</p>

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Replies (1)
Glocell
Glocell's reply12 Jun 2017, 09:31
Official

Good day Brendan,

Thank you for your post.

We are terribly sorry for the inconvenience and disgruntlement caused with regards to the suspension of your line.

Please rest assured that we have escalated your matter to our Credit Control department; we will be in touch shortly.

Kind Regards

The GloCell Team