1 reviews | Active since Jun 2016

09 Jun 2016, 13:46

Glocell or Dullcell (nothing glowing about them)

<p>How do they even stay in business, its shocking, call centre agents cut you off, no one cares, no one calls back, no one replies to emails. Does this company actually exist, I think we dealing with phantom people and company. Shocking</p>

0
Replies (1)
Glocell
Glocell's reply11 Jun 2016, 18:21
Official

Dear Fiorella,

We are really sorry that you have not been assisted with your attempts to contact us. We apologise once again for the bad experience that you have had with our call centre and email channels. GloCell does exist and we are servicing many Cell C subscribers. We have been dealing with an influx of customer queries; we have been dealing with them on a one-on-one basis, we appreciate your patience during this time. We have forwarded your details to our support team who will help you resolve your queries with us. We sincerely apologise for the inconvenience that this has caused you as a result of this.

Warm Regards,

GloCell

Best regards,