Glocell - MSC Boat cruise
<p>I have not received any feedback in 10 days regarding this from Glocell:</p> <p>I took out a contract at Glocell and the brochure said sign up with Glocell for any 24 months contract and go on a FREE LUXURY CRUISE. I signed the contract with the believe that the boat trip is included, the value of the boat cruise is R8000-00. I have done the registration. Since last year i have been trying to phone Glocell but the phone number rings and hangs up. What is going on, I signed a contract for this cruise and no one can help me with the booking of the cruise. I want answers, I was promised a cruise and I have not received any feedback regarding this. This is unnaceptable!</p>
Dear Jaco,
GloCell would like to thank you for the interest you’ve shown in the recent MSC cruise promotion.
To date GloCell has been able to accommodate over 1,000 customers, plus their families, with this MSC cruise promotion.
Due to the staggering response to the campaign we regrettably have to advise that there are no longer TLC/MSC promotional cruises available.
This campaign was always dependent on promotional availability however, as a gesture of goodwill, GloCell has decided to provide qualifying customers that did not receive a cruise, an R8,000 discount on their GloCell account, to be used towards their monthly subscription and usage (not exceeding R1,000 per month).
Terms and conditions apply.
Warm Regards
The GloCell Team
Dear Jaco,
GloCell would like to thank you for the interest you’ve shown in the recent MSC cruise promotion.
To date GloCell has been able to accommodate over 1,000 customers, plus their families, with this MSC cruise promotion.
Due to the staggering response to the campaign we regrettably have to advise that there are no longer TLC/MSC promotional cruises available.
This campaign was always dependent on promotional availability however, as a gesture of goodwill, GloCell has decided to provide qualifying customers that did not receive a cruise, an R8,000 discount on their GloCell account, to be used towards their monthly subscription and usage (not exceeding R1,000 per month).
Terms and conditions apply.
Warm Regards
The GloCell Team
Since 9 Feb 2017 nothing has been done about this complaint!! I please demand that The Glocell Team refund my account with the R1000-00 per month for 8 months as promised.
My contact number is ********** JJ Breytenbach.
Since 9 Feb 2017 nothing has been done about this complaint!! I please demand that The Glocell Team refund my account with the R1000-00 per month for 8 months as promised.
My contact number is ********** JJ Breytenbach.