SP
Shane P

1 reviews | Active since Mar 2011

21 Jun 2016, 10:14

Glocell more like Flocell

<p>I am totally disappointed in how my account is being serviced with regards to payments.</p> <p>You informed me in an email that i need not worry about my account payment as you have the details from Autopage and the payments will occur automatically but that is incorrect.</p> <p>To date no payment has been made from my accout to Glo Cell.</p> <p>Please investigate this and get back to me i have attached my statement.</p> <p>I am not looking forward to oneday getting a judgement against me for non payment when your company is at fault.</p> <p>I await your response.</p>

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Replies (1)
Glocell
Glocell's reply06 Jul 2016, 16:26
Official

Dear Shane,

We are really sorry for the bad experience that you have had with us so far. We are following up with our Head Office support team who will fully resolve your matter. We sincerely apologise for the delayed response and for the inconvenience that this has caused you.

Warm Regards,

GloCell

Best regards,