Glocell is the ****piest service provider ever
<p>Glocell is the most uproffesional and unorganised service provider ever. They have the ****pest customer call centre, I litterally sit on the the phone for 2 - 3 hours per day for one week now trying to get hold of the customer complaints line. They deduct debit orders from my bank account which I do not authorize!! They add items to my bill which I do not ask for and when questioned about it they refer you to the next person whom drops the call. I am sick and tired of Glocell. I hate their service I hate their poor administration and I hate that I still have to be with them for another 18 months of this ****. </p>
Good Morning,
We are sincerely sorry for the poor service you have received and for the inconvenience caused.
Please take the time to provide us with your GloCell mobile number so that we may assist you as soon as possible.
Please remember to post your response privately, so that your number is not censored.
Warm Regards
The GloCell Team
Good Morning,
We are sincerely sorry for the poor service you have received and for the inconvenience caused.
Please take the time to provide us with your GloCell mobile number so that we may assist you as soon as possible.
Please remember to post your response privately, so that your number is not censored.
Warm Regards
The GloCell Team
Dear Klaryn,
Thank you for taking the time to inform us of your unfavourable experience thus far.
We have escalated your itemised billing removal request, and have requested that it be completed in such a manner that you will not get billed or debited for it. Your reference number is: ***1.
A consultant will be contacting you to confirm successful removal of itemised billing on your account.
Warm Regards
The GloCell Team
Dear Klaryn,
Thank you for taking the time to inform us of your unfavourable experience thus far.
We have escalated your itemised billing removal request, and have requested that it be completed in such a manner that you will not get billed or debited for it. Your reference number is: ***1.
A consultant will be contacting you to confirm successful removal of itemised billing on your account.
Warm Regards
The GloCell Team
